**This article is intended for employees of Commonwealth//McCann.**

Using delegation, your delegate(s) can view, even accept, invitations and mail messages that are sent to you, and can view/edit your calendar. With your permission, the delegate can send and reply to invitations and messages for you. Both your account name and your delegate's account name appear on the invitation or message. When you share a folder, you can set permissions that define what each user sharing the folder can or cannot do. 

Microsoft Outlook for Mac

  1. From the Outlook menu at the top of the screen, select Preferences, and then choose Accounts .
  2. With your Commonwealth account selected, click the Advanced button in the lower right corner.
  3. Click Delegates in the Advanced sheet.
  4. Click the + button to add a user.
  5. Enter a portion of the person’s name, and click Find .
  6. Select the appropriate person from the list, and click OK .
  7. Choose the appropriate access level you’d like to grant, and click OK. **note: by default, meeting notices are set to send to the delegate only. If you'd like to continue receiving meeting notices, click the drop down menu under "Send my meeting-related messages to:" and change it to "My Delegates and Me".
  8. Click OK once more, and close the Accounts window.

Microsoft Outlook for Windows

  1. Click File , then Info from the main window.
  2. From the Account Settings section, select Delegates from the Account Settings drop-down menu button.
  3. Click the Add... button.
  4. In the Add Users search window, find the user in the list (you may wish to enter a portion of the user’s name to narrow the contents shown), then click the Add button. Repeat this for each user you wish to add as a delegate to your account.
  5. Click the OK button.
  6. Choose the appropriate access level you’d like to grant, and click OK . **note, by default, meetings notices are sent to the delegate only, with a copy of the requests and responses being sent to you. If you'd like to continue to receive meeting notices, "My delegates and me" in the check box at the bottom.
  7. Click OK once more to accept your changes.