Every 60 days, you'll be required to change your password on the IPG network. Doing so will affect everything that relies on IPG directory services, which includes logging in to your machine, connecting to oneConnect wireless, Commonwealth email, servers, Egnyte, etc. IPG password criteria are as follows:

  • Must be at least 8 characters in length.
  • Must not contain either your first or last name.
  • Must contain all of the following 4 things:
    • Upper case letter
    • Lower case letter
    • Number
    • Symbol/punctuation
  • Cannot be one of your previous 11 passwords.


1. Click on the Enterprise Connect key icon in the menu bar at the top of your screenteIO7WdgyKYx33A7l8q5jTxsQ1sIYMofAg.png

If you do not have this icon, please contact helpdesk@commonwealth-team.com so we can get you set up with Enterprise Connect!


0GboEefmRQ7PSL2dFe3pIlKQDLqz8yhwkQ.png


2. In the window that appears, you will be asked to enter your old password in the first box. Then, create a new password in the second box, and verify that password in the third box. Then, click Change Password:

8PktBrhx4zGtSZnnra6ZQxdEqTvshqVjeg.png

3. If you get a popup asking about whether to allow keychain access, select "Always Allow"



That's it! You're done.



NOTE #1: Your machine must be connected to our network to change your password. If you're out of the office and your password has not yet expired, you can connect via VPN. (instructions here: Using IPG VPN). If your password has already expired and you are out of office, you will not be able to connect to VPN. Call us at 313-202-3805 and we will have to manually reset your password.


NOTE #2: After you successfully change your password, you will want to update Microsoft Outlook with your new password, as well as each and every other device (smartphone, tablet, home comuputer, etc.) that you have set up to access your IPG email and oneConnect wireless. If you do not do this, these devices will repeatedly attempt to log in as you using your old password, which will cause your account to become temporarily locked.