Every 60 days, you'll be required to change your password on the IPG network. Doing so will affect everything that relies on IPG directory services, which includes logging in to your machine, connecting to oneConnect wireless, Commonwealth email, servers, Egnyte, etc.

IPG password criteria are as follows:

  • Must be at least 8 characters in length.
  • Must not contain either your first or last name.
  • Must contain all 4 of the following:
    • Upper case letters.
    • Lower case letters.
    • Numbers.
    • Symbols/punctuation.
  • Cannot be one of your previous 11 passwords.

NOTE #1: Your machine must be connected to IPG's network to change your password. If you're out of the office and your password has not yet expired, you can connect to our network via VPN. (instructions here: Using IPG VPN).

NOTE #2: After you successfully change your password, you will want to update Microsoft Outlook with your new password, as well as each and every other device (smartphone, tablet, home comuputer, etc.) that you have set up to access your IPG email and oneConnect wireless. If you do not do this, these devices will repeatedly attempt to log in as you using your old password, which will cause your account to become temporarily locked.

Option #1: Enterprise Connect

If you see this icon in the menu bar at the top of your screenteIO7WdgyKYx33A7l8q5jTxsQ1sIYMofAg.png then your machine is configured with Enterprise Connect, and you will use this application to manage your password. Doing so is easy; just click the icon and navigate to Change Password:


In the window that appears, you will be asked to enter your old password, and then type your new password, and then verify that password below, and then click Change Password:


If you get a popup asking about whether to allow keychain access, select "Always Allow". 

That's it! 

Option #2: System Preferences/Users & Groups (old computers only!)

If your machine has not been configured with Enterprise Connect, then you will need to change your password in the System Preferences application, which you can find in your Applications folder, or by clicking the Apple icon in the menu bar and selecting "System Preferences".

Within System Preferences, click on Users & Groups.

Next, click the Change Password… button next to your icon.

Then, you will be asked to enter your old password, and then type your new password, and then verify that password below. Then, click Change Password.

That's it!

***Be sure to check the "remember my password" checkbox when presented with one, unless you enjoy being prompted over and over for your new password.