Using IPG VPN



***Before connecting to IPG VPN, you'll first need to register your mobile device with the Duo Mobile app in order to use IPG's Multi Factor Authentication. Instructions to register can be found here: Duo Mobile Multi Factor Authentication Setup




1: On your PC or Mac, look for Pulse Secure from your System Tray (PC) or Menu Bar (Mac):


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2: Click on the icon to bring up a list of VPN Connections:


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3: Hover your mouse pointer over the North America SSL VPN, then select Connect from the pop out menu.


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4: A box asking you to select a Realm appears. Please select MFA_IPGNA_Windows if you're on a PC, MFA_IPGNA_MAC if you're on a Mac.


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5: Enter your standard first.last user name and network password in the fields. You do not need to enter our domain (IPGNA) or your email suffix (@commonwealth-team.com). 


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6: The next step involves opening the Duo Mobile app on your mobile device. You have two options here: you can either hit the key icon within Duo Mobile to generate a one-time authentication code, which you would enter in the Secondary Password field and then hit Connect. OR, you can simply type the word "push" into the secondary password field and click Connect, which will prompt Duo Mobile to give you an Approve or Deny screen, at which point you can hit Approve.


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One-time code screen:


Push notification screen:



7: That's it! You should now be connected to IPG VPN. The Pulse Secure icon in your System Tray or Menu Bar should now have a green arrow indicating that you're connected:


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8: When you're done using IPG VPN, please disconnect by selecting the Pulse Secure icon in your System Tray or Menu Bar, select the service that is running (North America SSL VPN) and choose Disconnect from the drop down menu:


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