Tools

Duo Mobile Multi Factor Authentication (MFA) Setup
**This article is intended for employees of Commonwealth//McCann.** This guide will help you enroll and register your mobile device to use Duo Mobile, ...
Fri, 9 Nov, 2018 at 9:59 AM
Skype For Business Meeting Quick Start Guide (PC)
**This article is intended for employees of Commonwealth//McCann.**
Fri, 9 Nov, 2018 at 9:59 AM
Skype For Business Meeting Quick Start Guide (Mac)
**This article is intended for employees of Commonwealth//McCann.**
Fri, 9 Nov, 2018 at 9:15 AM
Unlocking your account using Profile Manager
**This article is intended for employees of Commonwealth//McCann.** 1. Navigate to pm.interpublic.com 2. Log in with your full email address and curre...
Fri, 9 Nov, 2018 at 10:00 AM
Setting up Microsoft Authenticator on a New Phone
If you've gotten a new mobile device, you will need to set up that device for Microsoft Authenticator (if you transfer your data/settings over from you...
Tue, 19 Nov, 2019 at 3:20 PM
Change MFA default
If you're having problems with your MultiFactor Authentication (MFA), we may want to change your default notification setting as a troubleshooting step...
Mon, 27 Jan, 2020 at 1:15 PM
Reset User Permissions
If you're having issues with apps like Teams, Skype For Business, etc. then you may need to reset your user account permissions so the apps can communi...
Mon, 13 Apr, 2020 at 1:58 PM
How To Install TeamViewer (Mac)
First, download the TeamViewer installer at the following link:  https://download.teamviewer.com/download/TeamViewer.dmg Next, open the TeamViewer.d...
Wed, 8 Apr, 2020 at 4:22 PM
How to Install TeamViewer (Windows)
Go to the following link: https://download.teamviewer.com/download/TeamViewerQS.exe If using Internet Explorer, you should be prompted at the bottom...
Fri, 27 Mar, 2020 at 9:17 AM
PRAM and SMC Reset Instructions
PRAM RESET Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P, and R. You can relea...
Tue, 7 Apr, 2020 at 9:27 AM